CITC, INC.

JOB DESCRIPTION

Job Title: Health Information Management Technician

Department: Finance 

Reports To: Health Information Management Specialist

Supervises: N/A

FLSA Status: Exempt

Pay Grade: E6

Job Type: Regular, Full-Time

AKBCU: No ICPA: No

General Functions:

The Health Information Management Technician facilitates improvement in the overall quality of provider documentation. This position strives to ensure that providers’ clinical documentation appropriately reflects the level of services rendered to a participant and is complete and accurate. This is achieved through a combination of documentation review and extensive interaction with providers and staff to provide the feedback and education needed. The position participates and supports in the standardization of forms and processes and helps to ensure adherence to policies and procedures across CITC for Health information Management.

Duties and Responsibilities: 

Facilitates improvement in the overall quality, completeness and accuracy of service documentation consistent with guidelines outlined by CARF, Alaska Regulations, payor requirements and CITC and department policy

Performs periodic reviews of service documentation for completeness, tracks trends and proposes initiatives to improve quality and provides feedback to program and HIM leadership

Provides best practice education and coaching to providers and staff in the development of and ongoing adherence to service documentation standards to ensure that services rendered are documented in a complete and accurate manner

Assists with the coordination and/or response to requests for information from subpoenas.

Participates in the development, revision, review, of all forms used.

Promotes a positive, team-work environment performing best practice workflows.

Participates in quality improvement initiatives for electronic health information systems for data completion.

Documents system and processes.

Other duties as assigned.

Job Responsibilities Related to Participant Privacy:

Employee is expected to actively participate in CITC privacy training and to protect the privacy of participant information in accordance with CITC's privacy policies, procedures and practices, as required by federal and state law. Failure to comply with CITC's policies and procedures on participant privacy may result in disciplinary action up to and including termination of employment.

Employee may access protected health information and other participant information only to the extent necessary to complete job duties. Employee may only share such information on a need to know basis with others who have job responsibilities related to treatment, payment, or other CITC operations.

Employee is encouraged and expected to report, without the threat of retaliation, any concerns regarding CITC's policies and procedures on participant privacy and any observed practices in violation of the policy to the designated Privacy Officer. 

Job Specifications: 

Communication: Ability to synthesize requirements and produce well written documentation.

Problem-solving: Analyze data and draw sound conclusions.

Collaboration: Work positively with team members of diverse backgrounds.

Adaptability: Flexible and eager to take new challenges.

Time management: Prioritize tasks and work effectively under pressure.

Inclusive mindset: Value diversity and peers of all backgrounds.

Willingness to learn: Seek opportunities to expand skills and knowledge.

Minimum Core Competencies: CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.

Minimum Qualifications: 

Associates’s Degree in Health Information Management or related field. Relevant work experience may substitute for the education requirement on a year-for-year basis.

Two (2) years in Health Information Management or related healthcare experience

Advanced analytical and problem-solving skills.

Familiarity with Electronic Health Records Systems (eg: CareLogic)

Strong oral and written communication skills.

Proficient in Microsoft Office Suite

Report Writing Skills

Preferred Qualifications

Experience with case management and behavioral health related documentation improvement

Experience implementing and using CareLogic EHR system

Experience working with SAAS applications

Bachelor’s degree and/or applicable industry certification

At least one of the following certifications:

RHIA - Registered Health Information Administrator

RHIT - Registered Health Information Technician

Physical Requirements: 

Primarily works in an office setting, with extended periods of time at a desk and on a computer.

NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household members for Native families, which includes foster or traditionally adopted Native children. 

Disclaimer

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not intended to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify the duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.